TCS’ Call Handling Managed Service proactively monitors your system at all times, ensuring all IP-addressable devices within your solution are running smoothly. Call Handling Managed Service leverages TCS’ ISO-certified Network Operations Center (NOC) to provide proactive monitoring designed to deliver continued protection to PSAPs in the event of downtime. TCS is the only non-carrier TL 9000-certified company that supports E9-1-1 services. The company is ISO 27001, ISO 9001, and TL 9000 certified, and provides 24x7 monitoring and operations support through its state-of-the-art NOC.
